Viruses, Spyware, Trojans and other threats have become increasingly more common
and more difficult to remove.
the first step is to have a defense which includes anti-virus,
anti-spyware and firewall. Based on circumstances we employ:
BitDefender
TrendMicro Corporate SMB
TrendMicro Pccillin
Norton antivirus
Step 2 is to keep your subscription current (usually requires renewal every
year) and to keep definitions current by updating via the Web regularly.
Should you become infected with a problem you cannot remove yourself , we can
remove it for you. There are 3 possibilities.
Install and run a commercial product such as the ones listed above. This is
inexpensive and works %50 to $75 of the time.
Manually identify and remove the treats. We utilize numerous tools to
accomplish this. It can be very time consuming.
Format and reload your computer either from the System Restore disk that came
with it or from the windows disk. In either case you data must be identified and
backed prior to starting and all your applications, such as Word, Quicken, etc.,
must be reinstalled (this requires that you have the install disks and the
install license keys used to install it originally. If you have all your disks
and licenses, this can be a good solutions because it will definitely resolve
your problems.